Privacy Policy

Privacy Policy

Last updated: April 2026

1. Who We Are

Bloom Beauty UK is a natural skincare retailer based at 2 Hazledean Road, Cheltenham GL51 0QF, United Kingdom. Email: [email protected]. Phone: 07443963247.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Create an account or place an order (name, email, phone, delivery address)
  • Subscribe to our newsletter
  • Contact us via our contact form or email
  • Browse our website (via cookies and similar technologies)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to your enquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we process your data on the following bases:

  • Contract: To fulfil orders and provide our services
  • Consent: For marketing communications and non-essential cookies
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with tax and accounting requirements

5. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are necessary for the website to function. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences at any time using the cookie settings on our website.

6. Data Sharing

We may share your data with:

  • Delivery partners to fulfil your orders
  • Payment processors to handle transactions securely
  • Analytics providers to help us improve our website

We never sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically up to 6 years for accounting and legal requirements.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: [email protected]
  • Address: Bloom Beauty UK, 2 Hazledean Road, Cheltenham GL51 0QF
  • Phone: 07443963247

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

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